Accessibility at uber accessible transportation options for individuals with disabilities top universities computer science

• on-demand transportation. The uber app makes it easier for riders with disabilities to get from A to B at the push of a button. With the uber app, riders no longer have to prearrange rides through a dispatcher or resort to other, less convenient, means of hailing a ride.

• uber anti-discrimination policies. Every trip request you make is automatically matched to a nearby driver by the uber app, reducing opportunities for unlawful discrimination to interfere with the process of securing reliable, affordable transportation. For riders who are blind or low-vision and may be traveling with service animals, uber’s code of conduct and service animal policy clearly requires driver-partners to comply with all applicable laws regarding the transportation of service animals.

• share your ETA and location.

Riders can easily share their ride details, including the specific route and estimated time of arrival, with friends or family for extra peace of mind. Friends or family members will receive a link where they can find out in real time the name and photo of the driver, the vehicle, and track where you are on the map until you arrive at your destination — all without downloading the uber app.

The uber rider app is monitored and tested regularly by internal resources and by audioeye, inc., a 3rd-party provider of accessibility testing and monitoring. The audioeye certification process involves automatic and manual testing with the goal of meeting web content accessibility guidelines (WCAG) 2.0 level AA standards. Read more here. University rankings london riders with service animals

• in-app notifications for new and existing drivers: all new and existing driver-partners will receive an in-app notification that requires them to acknowledge their contractual and legal obligations related to accepting service animals on trips.

• process for reporting a service animal denial: our specialized support team handles all service animal-related complaints to ensure that incidents are appropriately investigated, documented, and resolved. These reports can be filed in our accessibility help center from within the uber app or from a computer using this form.

• an updated service animal policy: uber has updated its service animal policy, which highlights driver-partners’ contractual and legal obligations to riders traveling with service animals, as well as the company’s continuing commitment to addressing rider complaints.

Thousands of people rely on service animals / assistance dogs to help them get around their cities and complete everyday tasks. All driver-partners have an important role to play in helping people with service animals / assistance dogs get around their cities. Find out more by watching this movie with emily davison and her guide dog unity.

Audio is not needed for full functionality of the uber app. American university twitter assistive technology such as visible and vibrating alerts can help riders who are deaf or hard of hearing use the uber app easily, and in-app features, such as the ability to enter destination, can facilitate non-verbal communication between the rider and driver-partner.

• we are piloting several uberwav models in cities around the world (e.G. In new york, washington, DC, chicago, philadelphia, london, and toronto) to determine which wheelchair accessible vehicle options best meet the needs of our riders and driver-partners.

“by launching [uberwav], uber is offering people requiring wheelchair accessible vehicles the opportunity to request an on-demand ride with the touch of a button. As an organization that works to improve the quality of life for individuals with disabilities, I applaud uber for expanding options for those of us desiring wheelchair accessible vehicles.” —eric lipp, executive director of open doors organization

“uberx has been a game changer for millions of people moving all around the world, and I’m thrilled to see uber applying the same creative ingenuity to provide more consumer choices and opportunities…uberwav will empower people requiring wheelchair accessible vehicles to get a ride when they need one by simply pressing a button.” –tony coelho, co-author of the americans with disabilities act

At uber, we strive to increase access to transportation for everyone, everywhere. UberASSIST is designed to provide people who would like a helping hand with additional assistance. With uberassist, top-rated driver-partners may obtain independent training from third-party organizations to assist riders into vehicles. UberASSIST is currently available in more than 40 cities around the world.

Uber is opening up flexible economic opportunities for driver-partners who are deaf or hard of hearing. There are now thousands of deaf and hard of hearing driver-partners on the uber platform in the U.S. Who are providing more rides per month on average than hearing driver-partners. Driver-partners who are deaf across the U.S. Have collectively earned more than $10 million — all by helping people get around their communities.

Additionally, we recently partnered with the communication service for the deaf, the largest deaf-led nonprofit in the united states, to expand opportunities for deaf men and women. University rankings medicine we’ve also worked with members of the deaf community including the national association of the deaf and telecommunications for the deaf and hard of hearing (TDI) to design and implement a series of fully optional product capabilities to improve the driver-partner experience.

To enable these features, go here or watch this video. “uber has incorporated accessible technology for deaf and hard of hearing people directly into their app, providing unprecedented access for the deaf community to make money by driving with uber. This partnership with CSD will provide more than a simple opportunity for deaf driver-partners to give rides to people on the road — it’s an opportunity to build bridges between people and influence a new perception of the abilities and humanity of deaf people.” — chris soukup, CEO of the communication service for the deaf

• driver-partners must comply with all applicable state, federal and local laws governing the transportation of riders with disabilities. A partner’s violation of the laws governing the accommodation of riders with disabilities constitutes a breach of the parties’ technology services agreement.

• any report of unlawful discrimination will result in the temporary deactivation of a partner’s account while uber reviews the incident. Confirmed violations of the law with respect to riders with disabilities may result in permanent loss of a partner’s access to the uber platform.

State and federal law prohibit driver-partners using the uber driver app from denying service to riders with service animals because of the service animals, and from otherwise discriminating against riders with service animals. As explained in uber’s non-discrimination policy, driver-partners who engage in discriminatory conduct in violation of this legal obligation will lose their ability to use the driver app. More information about uber’s service animal policy can be found here.